Returns & Exchanges

At DeerValley Bath, we stand behind the quality of our home fixtures and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging and in resalable condition to qualify for a full refund.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Item

Carefully repackage the product in its original box with all protective foam, hardware, and manuals to prevent damage during transit.

3

Ship the Package

Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned fixture for quality assurance, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing